Privacy Policy | Pardive

Pardive ("we", "our", or "us") is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and what rights you have over it.

By using our website (pardive.com) or engaging our services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

Name and email address when you submit a contact or inquiry form
Company name and phone number when you request a service
Content of messages, briefs, and work requests submitted through our platform
Resume and application materials submitted through our careers page

Information collected automatically:

IP address and browser type when you visit our website
Pages visited, time on page, and navigation paths via analytics tools
Cookie identifiers for session management and analytics (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and deliver the services you have requested
Process and manage your Service Credit account
Send transactional communications related to your engagement (quotes, delivery notifications, invoices)
Improve our website and service delivery based on usage patterns
Review and respond to job applications
Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes on third-party platforms without your explicit consent.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

Contract performance — processing necessary to deliver services you have engaged us for
Legitimate interests — improving our services and communicating with prospective clients
Legal obligation — retaining records as required by applicable law
Consent — where we have obtained your explicit consent for a specific purpose

4. Data Sharing

We share personal data with third parties only in the following circumstances:

Service providers — cloud infrastructure, CRM, email delivery, and analytics tools that process data on our behalf under data processing agreements
Legal requirements — when required by law, court order, or regulatory authority
Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users

We do not share client work product, business data, or CRM/marketing platform access credentials with any third party outside of service delivery.

5. Cookies

We use cookies for the following purposes:

Essential cookies — required for login sessions and platform functionality
Analytics cookies — used to understand website traffic patterns (e.g., Google Analytics)

You can disable non-essential cookies in your browser settings at any time. Disabling cookies may affect certain website functionality.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. Typical retention periods:

Client contact and engagement records: 7 years from last engagement
Inquiry and lead data (non-converting): 2 years
Job application materials: 12 months from submission
Website analytics data: 26 months (Google Analytics default)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Deletion — request deletion of your personal data (subject to legal obligations)
Portability — receive your data in a structured, machine-readable format
Objection — object to processing based on legitimate interests
Restriction — request restriction of processing in certain circumstances

To exercise any of these rights, contact us at privacy@pardive.com. We will respond within 30 days.

8. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security reviews.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. International Transfers

Your data may be processed in countries outside your own, including the United States. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

Pardive
privacy@pardive.com